Quentra
Quentra / Support

A little help.
Back to work.

Help with quotes, invoices, backups and Quentra Pro.

Email Quentra support

Contact Samvel Tovmasyan at quentrasupport@gmail.com. Include your app version, iPhone model and a short description. Please remove customer details from screenshots and never send passwords, card numbers or Apple verification codes.

Common questions

How do I create my first quote?

Tap New Quote, choose or add a customer, enter the service and price, then create the quote. Review the PDF before sharing it. Saved service presets make the next quote faster.

What does Pro include?

Unlimited quotes, reusable multi-service job packages and private cost, margin and target-price estimates. Free includes five new quotes per UTC calendar month, customers, invoices, recorded payments, branded PDFs and export. Existing records remain accessible after Pro expires. Check the in-app purchase screen for current price and duration.

How do I restore or cancel Pro?

Open the Pro screen and tap Restore Purchases using the Apple Account that purchased it. To cancel, open iPhone Settings, tap your name, then Subscriptions and Quentra. Deleting the app does not cancel a subscription.

Apple’s subscription cancellation instructions

How do I protect or restore my records?

Use More → Export & backup → Save JSON backup and keep the file somewhere you trust. Restore from JSON replaces this device’s records, so save your current backup first. Quentra does not provide its own cloud synchronization. If a file is damaged, follow the recovery screen before deleting the app.

Does Quentra charge my customer?

No. Recording a payment is a manual record of money you already received. Quentra does not currently process cards, Tap to Pay or online payments.

Why can’t I create another free quote?

Free allows five new quotes per UTC calendar month. Deleting a quote does not return its allowance. The allowance resets at 00:00 UTC on the first day of the month. Existing quotes and invoices remain available.